Heating and plumbing maintenance.

Termovik maintains existing heating, plumbing and drainage systems. Describe the equipment and symptoms to discuss the next step.

Call about maintenance

How to prepare for the call

Termovik provides maintenance for existing systems and has professional drain-clearing equipment and an inspection camera.

Say whether the system is for heating, plumbing or drainage
Describe what changed and when it began
Have a photo or equipment details ready if available

Do not take risks with electrical or water systems. Call directly in a serious emergency.

Maintenance work on a heating boiler burner

Routine maintenance or a system problem?

Contact Termovik about servicing an existing system or when you notice a change in how it works. Explain whether you need planned maintenance, an inspection of a specific issue or help with an emergency. This helps start the conversation with the right question before deciding on a repair.

For heating, describe the equipment you use and which rooms are affected. For plumbing, explain the visible issue and its location. You do not need to diagnose the cause yourself. The scope of servicing is discussed according to the equipment, its condition and whether the relevant parts can be accessed.

For a new system or a full replacement, see heating services and plumbing installations. If water is not draining, see drain clearing and camera inspection. These pages help you explain which type of work you need during the first conversation.

Information that helps with your request

Equipment details

Have the make and model ready if known, or a photo of the visible label. Explain the type of system and roughly how long it has been in use. Mention any equipment documentation you have available.

What changed

Describe the symptoms you observed and when they started. Say whether the problem is constant or happens occasionally. If a display shows a message, provide the exact wording rather than treating it as a confirmed diagnosis.

Previous servicing

Explain what has been done to the system before and mention any recent repairs. Notes from a previous inspection may be useful if available. Give the town or village and describe access to the equipment.

Agree the visit scope and price

Ask what the proposed visit includes: inspection, diagnosis, maintenance or a specific task. If parts or materials are discussed, clarify whether they are included in the proposal. Requests differ in scope, so the final work is agreed according to your system and the actions required.

The starting-price page lists an inspection at €30 and emergency service from €45. These figures do not automatically determine the final price of every repair. The €36/m² starting price is for underfloor heating. For servicing and maintenance, ask for a proposal covering your particular task.

When arranging a visit, explain whether this is planned work or a serious emergency. Confirm the available time directly with Termovik. After the inspection, discuss the necessary actions and their terms before deciding whether to proceed with additional work on the system.

Servicing and maintenance questions

Can a photo identify the problem?

A photo helps identify the equipment and explain its visible condition. It does not replace an inspection or show every possible cause. Send it as information for the initial conversation, together with a description of the symptoms you have noticed.

How often should maintenance be arranged?

There is no single interval for every system. Have the equipment details and available documentation ready. Discuss suitable servicing for the particular system rather than applying the same schedule to different appliances and installations.

Do you service every equipment model?

Provide the make, model and required work to confirm whether Termovik can handle your request. A photograph showing a brand should not be taken as confirmation of warranty repairs or authorised servicing for all of that brand's products.

How do I request servicing?

Call 0877 717 095 or use the website's Viber and WhatsApp links. For examples of work, browse the project photos. Give your location, system type and the help you need when making the request.

Service by area

Servicing and maintenance across the service area

Termovik’s mobile teams serve the full route from Dospat and Borino through Grohotno and Devin towards Plovdiv, as well as Smolyan and settlements along and near the route.