Location and symptoms
Give the town or village, affected rooms and when the issue started. A photo of the visible area can help explain the situation. You do not need technical names to describe the problem or request this service.
ShopCall
BG
Inspection · Clearing
For drain clearing, Termovik has professional equipment and an inspection camera. Call and describe the symptoms and location.
The camera helps inspect a drain, while professional machines are used for clearing. The right approach depends on the issue and access to the system.
For serious emergencies, Termovik responds within the day across the full service area.

Describe what is happening: water drains slowly, stays in place or flows back. Say whether the problem affects a sink, bathroom, toilet or another drainage point. These observations help with the initial conversation, but they do not establish the exact cause on their own.
Explain whether one outlet or several rooms are affected and when you first noticed the change. If the problem returns after clearing, mention that too. Termovik discusses the approach based on the symptoms, access and condition of the system, rather than choosing a solution from a short description alone.
A camera allows the accessible inside section of a drain to be inspected. Clearing and inspection serve different purposes: clearing addresses the passage of water, while inspection helps establish what is inside the section being checked. The same sequence of work is not suitable for every situation.
The possibility of inspection depends on access and the particular system. On the call, describe the available entry points and where the issue occurs. After the check, discuss what was found, what remains unclear and whether further work on the plumbing and drainage installation needs to be considered.
Give the town or village, affected rooms and when the issue started. A photo of the visible area can help explain the situation. You do not need technical names to describe the problem or request this service.
Say whether clearing or repairs have already been attempted. If cleaning products were used, explain which ones and when. Mention whether this is a new or recurring issue and whether an inspection has taken place before.
Explain which parts are accessible and whether there is an inspection opening or chamber. If you are unsure, describe what you can see. Discuss access to the property before arranging the visit.
There is no single published price covering every drain-clearing and camera-inspection job. Agree the scope with Termovik according to the task and conditions. Ask whether the proposal includes inspection, clearing, the visit and any subsequent work, so you understand what is being agreed before proceeding.
The starting-price page lists an inspection at €30 and emergency service from €45. These are not a fixed final price for drain clearing with a camera. The €36/m² starting price applies to underfloor heating and does not apply to this service.
The approach depends on the problem and access. Describe the symptoms and ask whether camera inspection is suitable for your case. You do not need to choose a machine or method before contacting the team.
Explain when the previous clearing took place and what changed afterwards. A recurring issue is useful information for the conversation. For work on existing systems, also see servicing and maintenance.
Browse the project photos. They show completed work, but do not determine the cause or solution for your drain. Contact the team with details about your specific problem to discuss the appropriate next step.
Call 0877 717 095 or use the website's Viber and WhatsApp links. Give your location, explain what is affected and mention any urgent situation. Confirm the available visit time directly with Termovik.
Service by area
Termovik’s mobile teams serve the full route from Dospat and Borino through Grohotno and Devin towards Plovdiv, as well as Smolyan and settlements along and near the route.
Service coverage and practical details for addresses in Dospat and Borino.
Service coverage and practical details for addresses in Grohotno and Devin.
Service coverage and practical details for addresses in Smolyan and surrounding settlements.
Service coverage and practical details for addresses in Plovdiv and settlements along the route.
Is a drain blocked?
Call and describe the problem.